Privacy Policy
Effective Date: May 15, 2025
Last Updated: May 15, 2025
Welcome to LeloBhai.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable Indian laws.
1. Who We Are
Lelo Bhai is owned and operated by Terabyte Studio Pvt. Ltd., a company registered under Indian laws with its billing and operational authority. Our primary email for communication is support@lelobhai.com.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, payment details.
- Order Data: Product preferences, purchase history, size selections.
- Technical Data: IP address, browser type, device info, cookies, and location data.
- Usage Data: Pages visited, time spent on pages, and other analytical data.
3. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling orders
- Providing customer service
- Improving our website and services
- Marketing (with opt-out option)
- Legal compliance and fraud prevention
4. Sharing of Information
We do not sell your personal data. We may share your information only with:
- Trusted third-party services (e.g., payment gateways, logistics partners)
- Government authorities, if legally required
- Our internal team, strictly for order fulfillment and support
5. Data Protection & Security
We implement robust security measures to safeguard your data. However, no system is 100% secure. We recommend safeguarding your credentials and being alert to phishing attempts.
6. Cookies
Our site uses cookies to enhance your experience. You can choose to disable cookies in your browser settings, though it may affect functionality.
7. Your Rights
You have the right to:
- Request access to your data
- Correct inaccuracies
- Request deletion (subject to order records)
- Opt out of marketing communications
For any of these requests, email us at support@lelobhai.com.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
10. Jurisdiction
This Privacy Policy and any disputes will be governed by the laws of Darbhanga, Bihar, India, where our company is registered.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For any questions or concerns regarding this policy, please contact:
📧 support@lelobhai.com